1. General Provisions

These Terms of Use govern the use of the Activity-Life.com website and its related digital services.

Activity-Life.com is an online platform for activities, tours, excursions, leisure services, accommodation, and other tourism- or leisure-related services. The platform allows providers to present their offers and users to access information, submit inquiries, prepare bookings, or complete bookings.

By using this website, you agree to these Terms of Use. If you do not agree to these terms, please do not continue using the website.

Activity-Life.com may amend these Terms of Use when features, legal requirements, or operational processes change. The current version published on the website always applies.

2. Definitions

Platform means Activity-Life.com and the digital functions offered through it.

User means any person who visits the website, views offers, submits inquiries, prepares bookings, or uses other platform functions.

Provider means any individual or legal entity, company, organizer, guide, agency, or other partner that publishes activities, tours, services, or other offers through the platform.

Offer means an activity, tour, service, reservation, admission ticket, accommodation, or other offer displayed through the platform.

Booking means an inquiry, reservation, or binding order for an offer made through the platform.

User account means a protected area of the website that may be used after registration or sign-in.

3. Role of Activity-Life.com

Activity-Life.com provides a technical platform through which offers may be displayed, inquiries transmitted, booking processes supported, and communication between users and providers enabled.

Unless expressly stated otherwise, the contract for the booked service is concluded directly between the user and the relevant provider. In that case, Activity-Life.com is not itself the provider of the relevant activity, tour, or service, but provides the technical intermediary and information platform.

The relevant provider is generally responsible for the performance, quality, safety, availability, and description of an offer.

4. Registration and User Account

Registration may be required for certain platform functions. Registration details must be accurate and complete.

Users must keep their login details confidential and must not disclose them to third parties. If a user account is suspected of being used without authorization, Activity-Life.com should be informed immediately.

Activity-Life.com may temporarily suspend or permanently remove user accounts if these Terms of Use, legal requirements, or the platform’s legitimate security interests are violated.

5. Use of the Platform

Users agree to use the platform only lawfully and for its intended purpose.

The following is specifically prohibited:

  • using the platform for unlawful purposes
  • publishing or transmitting false, misleading, or rights-infringing content
  • infringing copyrights, trademark rights, personality rights, or other rights of third parties
  • attempting to disrupt, manipulate, or gain unauthorized access to the website, servers, databases, or technical systems
  • uploading or distributing malware, spam, or automated mass inquiries

Activity-Life.com is entitled to review, moderate, restrict, or remove content, offers, or user accounts where there is a legitimate reason to do so.

6. Offers, Bookings, and Service Performance

Offers displayed on Activity-Life.com are provided on the basis of information submitted or maintained by providers. Activity-Life.com seeks to present this information clearly and understandably but does not guarantee that all provider information is complete, current, and error-free at all times.

After a booking or inquiry, users may receive further information by email, in their user account, or through the contact channels specified during the booking process, depending on the offer.

The service is considered provided when the user has been given the information, booking details, tickets, vouchers, or other access information required for use or participation, unless otherwise agreed for the relevant offer.

Users are responsible for keeping their contact details current and ensuring timely access to their email, user account, or other communication channels.

7. Prices, Payments, and Service Fees

Prices displayed on the platform depend on the relevant offer. Depending on the offer, taxes, fees, service charges, or other costs may be included or shown separately.

When payments are processed through Activity-Life.com or connected payment service providers, payment processing takes place under the conditions displayed during the booking process.

Activity-Life.com may charge a service fee for use of the platform. This fee may be included in the total price or shown separately. The information displayed during the relevant booking process is decisive.

8. Cancellation, Changes, and Refunds

The conditions for cancellations, changes, rebookings, and refunds depend on the relevant offer, the provider’s terms, and the information displayed during the booking process.

Users should carefully review the relevant offer and cancellation conditions before booking.

In the case of weather-dependent activities, safety-related events, technical problems, or other circumstances outside the control of Activity-Life.com or the provider, an offer may be changed, postponed, or cancelled.

Depending on the offer and availability, an alternative service, replacement date, or other solution may be offered in such cases.

Statutory consumer rights remain unaffected where applicable.

9. Provider Obligations

Providers are responsible for ensuring that their offers are described accurately, completely, and currently. This includes, in particular, information about price, scope of service, location, duration, requirements, safety requirements, availability, cancellation conditions, and other material details.

Providers undertake to offer only services they are authorized and able to perform.

Activity-Life.com may review, moderate, or remove provider content if it is incomplete, misleading, unlawful, or incompatible with the platform’s interests.

10. Availability and Technical Changes

Activity-Life.com seeks to operate the platform in a stable and secure manner. However, continuous availability cannot be guaranteed.

Access to the website may be temporarily restricted, particularly because of maintenance, technical disruptions, security measures, force majeure, or events outside our control.

Activity-Life.com may change, expand, restrict, or discontinue website functions where this is required for technical, legal, or operational reasons.

11. Data Protection

Personal data is processed when the platform is used. The Activity-Life.com Privacy Policy explains which data is processed, for what purposes, and what rights users have.

The current Privacy Policy is available through the website.

12. Liability

Activity-Life.com is liable under applicable law for damage caused by intentional or grossly negligent conduct.

To the extent that Activity-Life.com acts only as a technical or intermediary platform, the provider is generally responsible for the performance, quality, safety, and description of the relevant service.

Activity-Life.com is not liable for breaches of duty by a provider unless Activity-Life.com caused them itself.

Depending on the type of offer, using activities, tours, or other services may involve inherent risks. Users must observe the relevant provider’s notices, requirements, safety rules, and instructions.

13. Intellectual Property

All website content, including texts, images, graphics, logos, designs, structure, software components, and other materials, is protected by copyright or other rights unless expressly identified as third-party content.

Using, reproducing, modifying, or distributing website content is not permitted without the consent of the relevant rights holder unless permitted by law.

Providers warrant that they hold the necessary rights to the content they provide.

14. Communication

Inquiries about bookings, offers, user accounts, or use of the platform may be sent to: support@activity-life.com

Depending on the inquiry, it may be necessary to forward it to the relevant provider if this is required to process the inquiry or booking.

15. Final Provisions

If individual provisions of these Terms of Use are invalid or unenforceable, the validity of the remaining provisions remains unaffected.

These Terms of Use apply from the time they are published on Activity-Life.com.

Activity-Life.com makes these Terms of Use available through a link in the footer or at another suitable location on the website.

Effective: 2026